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The Lack of Mini Posters in 2 Recently Launched Products

Dear Valued Customers,

We regret to inform you that mini posters in the following 2 products launched on 29 July, 2017 were found missing:

– mensHdge technical statues No. 31
– mendHdge technical statues NO. 31+

Internal investigation was conducted to determine the specific cause of this incidence and we found out that it was caused by the carelessness of the manufacturing workers who forgot to include mini posters in the products during production.

We are deeply saddened and concerned for all who have been affected. At the meantime, we will respond and support diligently to users at our Support Centre in all necessary means.

We are also going to review with the manufacturer about the current production procedures to ensure that this does not happen again.

Please accept our sincere apologies for any inconvenience caused. We hope you will give us the opportunity to continue to serve you in the future.

Support Centre Hotline
Union Creative Ltd.
Japan office hotline: 03-5817-8682 (Monday to Friday 10:00 -12:00 / 13:00 – 17:00)
E-mail : info@union-creative.jp
HK office hotline : (852) 2367-8981

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